Privacy Policy

Privacy Policy

Last updated: June 2026

1. Introduction

At THR1V3 Collective, we believe that trust is the foundation of every relationship — including the one we have with our customers. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded when you interact with our brand.

This Privacy Policy explains what information we collect when you visit shopthr1v3.com or place an order with us, how we use that information, who we may share it with, and what choices you have. By using our website or making a purchase, you acknowledge that you have read and agree to the practices described in this policy.

If you have questions about this policy or how your information is handled, please contact us at shopthr1v3.help@gmail.com.

2. Information We Collect

We collect information in two primary ways: information you provide directly to us, and information collected automatically when you use our site.

Information you provide directly:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information — processed securely through trusted third-party payment processors; THR1V3 Collective does not store full payment card details
  • Order details and purchase history
  • Account information, if you create a customer account
  • Messages, inquiries, or feedback submitted through customer support

Information collected automatically:

  • Browsing behavior and pages visited on our site
  • Device type, operating system, and browser information
  • IP address and approximate geographic location
  • Referring URLs and traffic sources
  • Cookies, pixels, and similar tracking technologies

Automatically collected data helps us understand how our site is used, improve the customer experience, and support marketing and analytics operations.

3. How We Use Your Information

THR1V3 Collective uses the information we collect for the following purposes:

  • Order fulfillment: To process, prepare, and ship your orders and communicate order status updates
  • Customer service: To respond to your questions, resolve issues, and provide support
  • Transactional communications: To send order confirmations, shipping notifications, and delivery updates
  • Site improvement: To analyze how customers use our site and improve product offerings, navigation, and overall experience
  • Fraud prevention: To detect, investigate, and prevent fraudulent transactions, abuse, or unauthorized activity
  • Marketing communications: To send promotional emails, product announcements, or special offers when you have opted in or where permitted by applicable law
  • Analytics and reporting: To understand traffic patterns, customer behavior, and campaign performance
  • Legal compliance: To meet our obligations under applicable laws and regulations

4. Sharing Your Information

THR1V3 Collective does not sell your personal information in a manner that would violate applicable privacy law. We may share your information with trusted third parties only as necessary to operate our business and serve you effectively. These parties include:

  • Payment processors: To securely handle payment authorization and transaction processing
  • Shipping and fulfillment partners: To prepare, package, and deliver your orders
  • Ecommerce platform providers: Including Shopify, which powers our store infrastructure
  • Email marketing providers: To manage and deliver marketing communications and automated flows
  • Analytics tools: To measure site performance, traffic, and customer behavior
  • Customer support tools: To manage and respond to support inquiries
  • Legal and regulatory authorities: When required by law, court order, or to protect the rights, safety, or property of THR1V3 Collective, our customers, or others

Each service provider we work with receives only the information necessary to perform their specific function. We require that our partners handle your data responsibly and in accordance with applicable law.

5. Cookies and Tracking Technologies

shopthr1v3.com uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our site. These tools help us remember your preferences, keep items in your cart, understand how visitors navigate the site, measure the effectiveness of our marketing, and improve overall site performance.

Types of cookies we may use include:

  • Essential cookies: Required for the site to function properly, including checkout and cart functionality
  • Analytics cookies: Used to understand traffic patterns and site usage
  • Marketing cookies: Used to deliver relevant advertising and track campaign performance
  • Preference cookies: Used to remember your settings and improve your browsing experience

You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our site, including the checkout process.

6. Advertising and Marketing

With your consent or where permitted by applicable law, THR1V3 Collective may use your information to deliver marketing communications including promotional emails, product announcements, abandoned cart reminders, SMS messages, and targeted advertising on social media platforms and other digital channels.

You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, replying STOP to any SMS message, or contacting us directly at shopthr1v3.help@gmail.com. Please note that even if you opt out of marketing messages, you will continue to receive transactional communications related to your orders, such as order confirmations and shipping updates.

7. Data Retention

THR1V3 Collective retains your personal information for as long as necessary to fulfill the purposes described in this policy. This includes the time needed to process and fulfill your orders, provide ongoing customer support, resolve disputes, comply with legal obligations, enforce our agreements, and support legitimate business operations.

Retention periods may vary depending on the type of information and the legal or operational requirements that apply. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

THR1V3 Collective takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission over the internet or electronic storage system is completely secure. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at shopthr1v3.help@gmail.com.

9. Third-Party Services

Our website integrates with a number of third-party services to support store operations, including payment gateways, shipping providers, email marketing platforms, analytics tools, customer support systems, and social media platforms. Each of these third parties operates under its own privacy policy and data practices, which are independent of THR1V3 Collective.

We encourage you to review the privacy policies of any third-party service you interact with through or in connection with our site. THR1V3 Collective is not responsible for the privacy practices or content of third-party services outside of our direct control.

10. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information, where applicable
  • Withdraw consent for marketing communications at any time
  • Limit or object to certain uses of your data
  • Ask questions about how your information is collected, used, or shared

To exercise any of these rights, please contact us at shopthr1v3.help@gmail.com. We may need to verify your identity before processing certain requests, and some requests may be subject to legal limitations or exceptions. We will respond to all valid requests within a reasonable timeframe.

11. Children's Privacy

shopthr1v3.com is not directed at children under the age of 13, or the applicable age of digital consent in your jurisdiction. THR1V3 Collective does not knowingly collect personal information from children without verifiable parental or guardian consent.

If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take prompt steps to delete that information from our records. If you believe we may have collected information from a child, please contact us immediately at shopthr1v3.help@gmail.com.

12. International Data Transfers

THR1V3 Collective operates primarily in the United States and serves customers in the United States and select international countries. Your personal information may be processed, stored, or transferred to countries other than the one in which you reside, including the United States, in connection with order fulfillment, analytics, customer support, or other business operations.

By using shopthr1v3.com or placing an order with us, you acknowledge and understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your country of residence. We take reasonable steps to ensure that any such transfers are handled in accordance with applicable law.

13. Legal Disclosures

THR1V3 Collective may disclose your personal information when we believe in good faith that disclosure is necessary or appropriate to comply with applicable law, respond to a valid legal process or government request, protect the rights, property, or safety of THR1V3 Collective, our customers, or others, prevent or investigate suspected fraud or illegal activity, or enforce our Terms of Service or other agreements.

We will make reasonable efforts to notify you of such disclosures where permitted by law.

14. Changes to This Policy

THR1V3 Collective reserves the right to update or modify this Privacy Policy at any time. When changes are made, the revised policy will be posted on this page with an updated effective date at the top of the document. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of shopthr1v3.com after any changes are posted constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised terms, please discontinue use of the site.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way your personal information is handled, please reach out to us directly:

We are committed to addressing all privacy-related inquiries promptly and transparently. Your trust matters to us, and we take every concern seriously.

— The THR1V3 Collective Team